Privacy policy

Effective Date: June 26, 2025

Welcome to iLily (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website www.ililyink.com (the “Site”).

Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our Site, make a purchase, or sign up for our LilyPetals membership, we may collect:

  • Name

  • Email address

  • Billing and shipping information

  • Phone number (if provided)

  • Payment details (processed securely by third-party providers)

b. Non-Personal Information

Automatically collected data when you use our Site, such as:

  • IP address

  • Browser type and device information

  • Pages you visit

  • Date and time of your visit

c. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve your shopping experience

  • Remember your preferences

  • Analyze traffic and performance
    You can disable cookies in your browser settings, but some features of our Site may not work as intended.

How We Use Your Information

Your information is used for purposes such as:

  • Processing and shipping your orders

  • Managing your LilyPetals membership account

  • Sending order confirmations, product updates, and promotions

  • Improving our Site and customer experience

  • Complying with legal obligations

Sharing Your Information

We do not sell your personal information. We only share it when necessary:

  • With trusted service providers (e.g., payment processors like Stripe/PayPal, shipping carriers)

  • When required by law or to protect our rights

  • During business transitions (e.g., mergers or acquisitions)

Your Privacy Choices

You can:

  • Update or delete your account information by contacting us

  • Unsubscribe from promotional emails by clicking “unsubscribe” in any email

  • Disable cookies in your browser settings

Data Security

We take security seriously and use industry-standard measures to protect your personal information. However, no online transmission or storage method can guarantee 100% security.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

  • Email: support@ililyink.com

  • Website: www.ililyink.com